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COMbox with ETKA/PET2/pl24connect - Troubleshooting Guide

pl24connect Section

Step 1: pl24connect and Messenger were installed
Step 2: Credentials can be saved in pl24connect
Step 3: The tab "Catalogue" shows all brands for which the dealer is listed
Step 4: Button to link the Illustration-text-page is displayed in pl24connect
Step 5: The stock query in partslink24 is working
Step 6: Orders are shown promptly in pl24connect
Step 7: The tab "Order Management" shows all orders
Step 8: Orders show the necessary DMS information (stock, price, store, location, delivery)
Step 9: Jumping into the catalogue is possible
Step 10: Orders can be freely edited
Step 11: The order list shows all correct orders (LexCom interface only)
Step 12: pl24connect can be updated

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  • Start
  • Chart ETKA/PET2
  • Chart pl24connect
  • Table of Content
  • COMbox Section
  • Messenger Section
  • ETKA/PET2 Section
  • pl24connect Section
    • Step 1: pl24connect and Messenger were installed
    • Step 2: Credentials can be saved in pl24connect
    • Step 3: The tab "Catalogue" shows all brands for which the dealer is listed
    • Step 4: Button to link the Illustration-text-page is displayed in pl24connect
    • Step 5: The stock query in partslink24 is working
    • Step 6: Orders are shown promptly in pl24connect
    • Step 7: The tab "Order Management" shows all orders
    • Step 8: Orders show the necessary DMS information (stock, price, store, location, delivery)
    • Step 9: Jumping into the catalogue is possible
    • Step 10: Orders can be freely edited
    • Step 11: The order list shows all correct orders (LexCom interface only)
    • Step 12: pl24connect can be updated
  • Additional Solution Steps

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